VFS Global is the world's largest Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide. Today, VFS Global serves the interests of Diplomatic Missions of 52 Client Governments and operates over 2317 Visa Application Centres in 128 countries worldwide and has processed over 145 million visa applications since its inception in 2001.
Processing applications and data entry
Collection and scrutiny of passports from the Application Centre
Handover of Passports to the High commission and/or its Consulates.
Handover of passports to post office
Scanning and uploading of documentation
Tracking of passports
Handling customer queries in person, by email and on the telephone
Fee collection and cash handling
Preparing reports for day to day transactions
General administration duties
* The above list is not exhaustive, and other
duties may be required from time to time in line with business
requirements
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Due to the nature of the role fluency in English and German is a requirement.
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