Banquet Set-Up Coordinator (m/f/d)

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests.

The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.

We are Ladies and Gentlemen serving Ladies and Gentlemen

The team of The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position.

When business brings you to Vienna, The Ritz-Carlton, Vienna delivers an experience that is both productive and inspired. The conference hotel features 900 square meters of flexible function space, including two boardrooms, three breakout rooms and a stunning Crystal Ballroom. During the summer months, groups can also reserve the hotel's Atmosphere Rooftop Bar for breaks and receptions that deliver impressive, panoramic views. Yet the venues are only the first component of successful conferences. The hotel's dedicated event planners lend the right blend of expertise and innovation to every gathering so that the experience stays with each person long after the conference ends.

As a Banquet Set-Up Coordinator, you are responsible for the timely and precise preparation of event spaces and serve as a key point of contact for clients and internal teams before and during events. You ensure that all banquet set-ups meet client expectations and that operations run smoothly and efficiently.

Key Responsibilities:

• Plan, organize and execute banquet room set-ups according to event orders and client specifications
• Coordinate and oversee the physical arrangement of function rooms, including furniture, décor and equipment
• Ensure all event spaces are prepared on time and meet quality and brand standards
• Collaborate closely with Catering & Event Sales, Culinary and Service teams to ensure seamless event execution
• Set up and manage basic AV and technical equipment as required for events
• Monitor event flow and provide on-site support to ensure smooth operations
• Address guest requests and concerns promptly and professionally
• Maintain cleanliness, organization and safety standards in all banquet areas

Your Qualifications:

• Completed training in hospitality, preferably within the upscale hotel or events sector
• Previous experience in banquet operations, event setup, or food & beverage service
• Strong organizational and time-management skills with attention to detail
• Ability to work independently and handle multiple tasks under pressure
• Team-oriented mindset with good communication skills
• Flexible, reliable, and service-driven attitude
• Professional appearance and demeanor
• Good command of German and English; additional languages are a plus

Our Benefits:

• Become part of the Top 1% of Hospitality Professionals: Stand out with your experience in a prestigious environment and among professionals
• Work in a 5-star environment: Enjoy working in a modern and luxurious workplace, equipped with high-quality amenities
• Excellent career opportunities worldwide: Benefit from great career prospects in 5-star hotels around the world
• Regular training & development opportunities: Take advantage of our ongoing training and in-depth development opportunities for professional and personal growth
• Motivated and supportive team: Work in a dedicated, friendly team that collaborates on achieving success
• Unique employee benefits: Enjoy numerous global perks such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs, and many more benefits
• Competitive compensation: Receive an attractive salary, along with a guaranteed annual pay increase based on your performance

Our motivated and supportive team will be happy to onboard you and give you a warm welcome with a two-day Onboarding from the very beginning.

Have we sparked your interest?

Then apply today via email:

bewerbung.vienna@ritzcarlton.com

Please be advised that a valid working permission for Austria is required for this position.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.