Engineer / In-House Technician (m/f/d) – Hotel All-Rounder With On-Call Duty

The Luxury Collection is a dazzling collection of locally authentic hotels and resorts around the world. Our hotels are the guardians of the world’s most enriching and coveted experiences. It is our mission to guide our guests—seasoned travelers—on transformative journeys that touch their spirits, enrich their lives, and create lasting memories.

If you have a passion for captivating storytelling and want to provide truly authentic, personalized, and proactive service, then we invite you to join us on our journey and consider a career with The Luxury Collection.

The Hotel Imperial Vienna is part of The Luxury Collection, one of the most exclusive 5-star hotels in Vienna and among the most renowned hotels worldwide. In a historic setting with state-of-the-art amenities, guests are offered the highest quality of service and an unparalleled experience. Built as the palace of the Prince of Württemberg, the Hotel Imperial opened in 1873 and has since been the premier destination for state visits and famous personalities. Well-traveled, cosmopolitan, and distinguished guests feel at home here, as do our regular Viennese guests.

Your Main Responsibilities

As a technician, you are responsible for ensuring the smooth technical operation of our hotel. You ensure that all technical systems are in working order, coordinate repairs, and assist both guests and the team with technical issues. In addition, you will be on call as agreed.

Technical Maintenance

• Performing regular inspections and maintenance on electrical, plumbing, heating, and HVAC systems
• Troubleshooting minor technical issues and performing repairs
• Monitoring safety and building management systems
• Ensuring compliance with statutory inspection intervals (e.g., fire safety, elevators, electrical inspections)
• Ensuring that repair and maintenance work is carried out professionally and on schedule (including structural, mechanical, and electrical components)
• Preventive maintenance work in all areas (painting, simple repairs to plumbing and sanitary systems, installation of moldings, etc.)

Guest Services

• Prompt and service-oriented assistance with technical issues in guest rooms or public areas
• Ensuring the highest quality standards for the function and condition of all technical facilities

General Maintenance Tasks

• Minor painting, carpentry, plumbing, or assembly work
• Assistance with renovation projects or event-specific setup and teardown work
• Coordinating external service providers and reviewing their work
• Ensuring compliance with all company policies, standards, and regulatory requirements
• Providing assistance and serving as a point of contact for technical issues for guests, customers, and employees

On-call duty

• Participation in on-call shifts according to the duty roster
• Responsible response to technical emergencies outside regular working hours
• Documentation of assignments and sharing of relevant information

What you should bring to the team

Professional qualifications

• Completed technical training, ideally as: Electrician, Plumber/Heating Technician, Building Services Technician, Mechatronics Technician, or comparable qualification
• Experience in building services, ideally in the hospitality industry or building management
• Strong knowledge in at least three of the following areas: Electrical, HVAC, Mechanics, Fire Safety, Building Services

Personal Skills

• Service-oriented, friendly demeanor
• Ability to work independently and in a structured manner
• Organizational skills and pragmatic problem-solving
• Willingness to work weekends and on-call shifts
• Excellent written and spoken German and solid written and spoken English; additional languages are a plus
• Good manners and a service-oriented attitude (toward our guests as well as all departments within our establishment)
• Sense of responsibility, flexibility, and a “hands-on” mentality

Required: EU citizenship or a valid work permit for Austria

What we offer

• Membership in the largest hotel group with over 9,000 properties worldwide
• Attractive discounts on your next vacation within the Marriott Group, including for family and friends
• Coverage of the cost of the Wiener Linien annual pass
• Free all-day meals in our employee restaurant
• Discount codes for over 500 partner companies
• Occupational health physician and various health services available year-round
• International corporate environment with numerous opportunities for professional development
• Free cleaning of the uniform provided
• Historic workplace with excellent public transportation access
• Responsible and varied work environment
• Modern equipment and professional tools
• Bonuses for on-call duty
• Opportunities for continuing education in technical and safety-related fields
• Work in a dedicated and friendly team

We are willing to pay above the minimum wage for wage group 3 as stipulated in the collective bargaining agreement, depending on qualifications.

We look forward to receiving your application and hopefully welcoming you to our team soon!

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.