Abteilungsleiter:in Service Desk (substitute employee)

Start date/duration:

• from 04.06.2025
• to 04.04.2026, but only until the return of the jobholder

Administrative unit:

• Service Desk

Extent of employment:

• substitute employee - 40 Stunden/Woche

Job Description:

Your tasks:

• Head of Service Desk department
• Cross-departmental coordination and management
• Analysing, planning and developing IT systems and services
• Organisational development

Your profile:

• Completed diploma or master's degree or equivalent qualification (e.g. Specialised A-Level-Diploma with specialist knowledge or relevant professional experience)
• Experience in managing organisational units or leading projects,
• Knowledge and practical experience in project management and service management
• Very good understanding of the state of the art in the field of activity, extensive planning and organisational skills, analytical, structured and solution-oriented thinking
• Experience in customer support and documentation; very good knowledge of German and English
• Advantageous: knowledge of university processes
• Leadership skills, strong teamwork and communication skills, ability to promote and develop employees, independent and structured working style with a high willingness to learn in the area of management and leadership, high reliability, high degree of service orientation

Our offer:

With us, you can expect exciting tasks, flexible working hours, a family-friendly working environment, attractive training and development opportunities, a paid lunch break, a meal allowance and much more!

https://www.uibk.ac.at/en/career/additional-benefits/

For this position in job group IVa, a minimum gross salary of € 3.390 per month (14 times)^* is stipulated in the collective agreement. Your actual starting salary will depend on your previous experience and will increase over the course of your employment.

We are looking forward to receiving your online application by 04.04.2025 stating the code PERS.Abt.-14981

Contact:

The University of Innsbruck emphasizes equal opportunities and diversity in its personnel policy.

The University of Innsbruck strives to increase the percentage of women and thus expressly encourages women to apply. This is particularely true for leading positions and scientific job offers. In case of underrepresentation women with the same qualifications will be given priority.

Following Austrian disability legislation, qualified persons are strongly encouraged to apply.