IT Support Engineer - netcup (m/f/d)

Jobbeschreibung

What this role is about and who we are looking for

You're not interested in sales - your passion lies in support? Do you enjoy dealing with customers and solving problems? If you want to be part of a committed and professional team in an international environment, then Anexia is the right place for you!

Your Tasks

• After an intensive training phase, you will gain a deep understanding of the services and products of our netcup brand
• You are the first point of contact for IT questions and problems of our customers
• You are responsible for netcup customer support and product consulting (no sales!)
• Your area of responsibility includes accepting and processing all inquiries in the netcup support, both by phone and in writing via ticket system.

Your Profile

• Completed training (apprenticeship, technical college, HTL, ...) or corresponding professional experience in support
• Basic knowledge in FTP, IMAP, POP3, SMTP, SSH
• Experience in web hosting, domains and virtual servers is an advantage (professional or through private projects)
• Ability to work independently and autonomously
• Strong customer and service orientation
• Very good communication skills as well as a high level of commitment and team spirit
• Interest in and willingness to undergo further professional training
• Professional manner of expression as well as excellent written and spoken German and good knowledge of English (any other foreign language is an advantage)

We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner, ...

Extra Informationen

Status

Inaktiv

Ausbildungsniveau

Andere

Standort

Wien

Jobart

Ferienjob

Gehaltsangabe

32,000€ pro Monat

Führerschein erforderlich?

Nein

Auto erforderlich?

Nein

Motivationsschreiben erforderlich?

Nein

Sprachkenntnisse

Deutsch