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IT/ 1st LEVEL SUPPORT (m/f) - Part-time 10h/w in Wien

We are looking for a talented person for 1st Level IT Support with excellent computer knowledge and passion, who enjoys being the one that everyone comes to for computer technical help. The main role is to ensure that all employee’s IT related problems are addressed and rectified. It also entails recommending and administering upgrades, repairs, and enhancements to the various computers, devices, and software. He/she will work closely with our Head of IT and Installation Resources, as well as with other Department’s supervisors. Students or recent graduates are also welcome to apply!

What are you going to do:

Attraktion! is a specialized group of companies which blends a unique combination of advanced skills in order to create exceptional experience products for the entertainment and leisure market.

Contract : Part-time (Geringfügige Beschäftigung)
Date : Asap
Location : Schottenfeldgasse 23/Top 6, 1070 Vienna
Salary : 460 EUR/month , 10h/week


  • Assisting in computers preparation for employees, including installing and configuring new computer hardware, software, systems, networks, printers and other devices
  • Act as first level support when users encounter problems with any IT-related task, usually dealing with local workstations, printers, and network shares
  • Contact appropriate 3rd party vendors for part replacements and / or make appointments repairs by a technician. 
  • Perform research on unresolved issues relating to all aspects of the department.
  • Responding in a timely manner to service issues and requests;
  • Setting up accounts for new users;
  • Repairing and replacing equipment as necessary;
  • Testing new technology & devices;
  •  Lifting and transporting of equipment of various weight and bulk.

What we offer:

  • Interesting and varied projects with the latest technologies and computer-animated films & global orientation
  • Development opportunity
  • Great team spirit
  • Flat hierarchies and open communication
  • Collaboration with technically skilled and project-experienced colleagues

What we ask:

  • Working knowledge of Windows 10 Pro and Linux including CLI, ADS, IPv4 Networking & Routing 
  • Excellent knowledge of hardware
  • Must have excellent communication & organization skills
  • Excellent English & German knowledge
  • Great communication skills
  • Have to be able to lift about 20kgs weight
  • Relevant working or internship experience
  • Kein Abschluss erforderlich


Bist du der ideale Kandidat (m/w/d) für diese Stelle? Dann bewirb dich jetzt und wir werden dich so schnell wie möglich kontaktieren.

Extra information

Education Level
Universität/ Hochschule
Working hours per week
Type of Contract
Karrierestarter, Teilzeitjob, Nebenjob/Wochenendjob
Salary indication
460€ pro Monat
Responsible for
Providing direct technical assistance and support to Attraktion! staff for network, hardware and software issues.
Type of Job
IT / Software-Entwicklung / Programmierung
Full UK/EU driving license preferred
Car Preferred
Cover Letter Required
Englisch, Deutsch

Wien | IT Jobs | IT Trainee Jobs | Karrierestarter | Teilzeitjob | Nebenjob/Wochenendjob | Universität/ Hochschule

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