We are looking for a Business Process Analyst to strengthen our Process Management team at the global Red Bull headquarters in Salzburg, Austria. In this position, you become the center of expertise for process mining and business process analysis. You develop and run regular process data analyses based on state-of-the-art process mining technologies and support the business as process analysis expert. You collaborate with internal and external stakeholders to understand the business requirements and combine data from different source systems, define data requirement and analyses. You act as a coach for the business regarding improvement of the business processes.
Maintain regular process data analyses based on process mining technologies
Analyze business processes and identify business needs
Connect data from different source systems
Define data requirements and analyses
Become the center of expertise for process mining and process data analysis
Be responsible for a comprehensive documentation of systems and business processes.
Depict transparently the correct usage of the systems with a proper documentation of processes incl. metrics. Support cross-functional projects of implementation of new processes or functionalities.
Become the center of expertise for process mining and process data analysis and drive the rollout of new process mining technology
Coordinate, test and roll out new data analysis developments & enhancements
Train end users on new tools and carry out workshops with key users from Business
Maintain standard work documentation, user handouts & training materials
Be a key user of process management, process mining and a document management tool to support the business in all BPM questions
Access management for country key users
4-6 years relevant work experience in process management, process improvement, data analysis, supply chain, operations controlling or a similar position
Proven experience about process improvement methodologies (Six Sigma, Lean, Kaizen…)
Expert in Process Mapping tools (ARIS, ADONIS, etc.) and in MS Office Tools (especially MS Excel)
Strong analytical and numerical skills, including the ability to think differently about the data, which may lead to less obvious conclusions.
High affinity to IT systems especially strong familiarity with business process software, process mining tools and document management systems
End user knowledge for ERP systems like SAP, Business Objects, BI is an advantage
Strong communication skills, particularly the ability to convey complex topics in simple memorable terms
Willingness to learn, to accept challenges and work in a team environment
Result and performance oriented
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