VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment.
- Processing applications and data entry
- Collection and scrutiny of passports from the Application Centre
- Handover of Passports to the High commission and/or its Consulates.
- Handover of passports to Courier/Applicants
- Handover of passports to post office
- Handling of postal applications
- Scanning and uploading of documentation
- Tracking of passports
- Handling customer queries in person, by email and on the telephone
- Fee collection and money handling
- Preparing reports for day to day transactions
- General administration duties
- The above list is not exhaustive, and other duties may be required from time to time in line
with business requirements.
Was wir bieten
- Full Time position
- Monday to Friday
- 40hrs/ week
Was wir erwarten
- Previous experience in a client facing role or Customer Support
- Excellent written & verbal Communication skills
- University degree
- Good knowledge of Microsoft Office packages
- A good attention to accuracy and detail
- A proactive can-do attitude
- Fluency in Russian and English is required due to the nature of the role
- Universität/ Hochschule, Andere
- Karrierestarter, Ferienjob, Vollzeitstelle
- Administration / Verwaltung, Rezeption / Front Office / Empfang / Telefonist
- Führerschein erforderlich?
- Auto erforderlich?
- Englisch, Deutsch, Russisch