Jobbeschreibung
To provide customer support. This will include providing registration and access help, answering questions, providing information to the registered customers.
Your responsability:
- Owning the customer questions and ensuring a timely resolution and response
- Providing troubleshooting and general support for the customer
- Identifying issues for escalation and routing accordingly
- Engagement with second line support teams
- May interact with other departments to ensure resolution of customer questions
Your profile:
- Proficiency level of Danish (written and spoken)
- Good knowledge of English language
- Excellent knowledge of MS Office Applications
- Minimum high school graduated of educational background
- Available to work between Monday to Friday, between 8 a.m. to 5 p.m.
- Teamwork orientation
- Strong communication skills
- Ability to portray professionalism and work well in a team environment
Your benefits:
- Renewable employment contract, possibility to become permanent
- Refund of your initial flight (9 months after contract signature)
- Possibility to live in a room in a company-owned apartment in Lisbon (for applicants who relocate to Lisbon)
- Excellent opportunity in a leading multinational company
- Long-term career opportunities and job security
- Multi-awarded work environment
- Investment in training and personal development
- Opportunity to participate in all company activities: TP Club
Do not hesitate and click on the link below to apply
Extra Informationen
- Status
- Inaktiv
- Ausbildungsniveau
- Andere, Universität/ Hochschule
- Standort
- Lisbon, Portugal
- Jobart
- Abendjob, Vollzeitstelle
- Tätigkeitsbereich
- Kundenservice
- Führerschein erforderlich?
- Nein
- Auto erforderlich?
- Nein
- Motivationsschreiben erforderlich?
- Ja
- Sprachkenntnisse
- Deutsch
Kundenservice Jobs | Abendjob | Vollzeitstelle | Andere | Universität/ Hochschule
