Job DescriptionAt Tricentis, business unit CX Operations is the technical heart of the Global Support department and is the hub for all customer facing business applications for support- and communityportal.We are dealing with high critical applications to ensure daily business, which are crucial tools for our success.As a Junior developer for Business Applications at Tricentis, you will be responsible for developing, customizing and maintaining various parts of the applications like ServiceNow, Coveo etc..Especially in projects you will act as a contributing team-member along with your colleagues to make sure that all requirements are met and implemented. Apart from that you will work on incoming bugs and requests which are created during
Job Description
At Tricentis, business unit CX Operations is the technical heart of the Global Support department and is the hub for all customer facing business applications for support- and communityportal.
We are dealing with high critical applications to ensure daily business, which are crucial tools for our success.
As a Junior developer for Business Applications at Tricentis, you will be responsible for developing, customizing and maintaining various parts of the applications like ServiceNow, Coveo etc..
Especially in projects you will act as a contributing team-member along with your colleagues to make sure that all requirements are met and implemented. Apart from that you will work on incoming bugs and requests which are created during daily business.
In addition to developing you will also be responsible for administrative tasks for our integrations in other rather internal business applications like Salesforce, Marketo, jira etc.
The time-ratio between your main tasks would be 50:50 – You will be working 50% of your time as junior developer for Business Applications and the other 50% doing administrative tasks in our various Business Applications.
As a key member of the CX Operations / Business Application team, you…
…join our CX Operations / Business Applications team (2 colleagues)
…maintain our Business Applications and their integrations (ServiceNow, jira, Salesforce, Marketo, Coveo)
…provide solution designs based on given requirements
…are responsible for constantly improving different parts of our various Applications
…collaborate with colleagues and our integration-partners
…make sure that our quality expectations are met
…work within the Scrum and Kanban framework (Atlassian jira)
…have a strong focus on documentation (Atlassian Confluence)
…be a true team-player
…be yourself
For successfully developing, improving and working in the front- and backend of our Business Applications, it is a must have to have at least 1 year experience in:
Ideally you will have experience and knowledge in these areas as well:
We are an English speaking company.
Certifications
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We are under legal obligation in Austria to indicate the minimum salary, which is EUR 32.500 gross per year for this position according to the IT collective agreement. However, our attractive compensation packages follow current market salaries and can therefore be significantly above the indicated minimum salary.
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