Customer Technical Advisor in Athens, Greece in Wien

Was du machen wirst:

Your Role as a Customer Technical Advisor:

• Respond and record consumer inquiries/questions raised through free phone lines for customers;
• Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
• Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy
• Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
• Troubleshoot through the use of open questions, support documents, and system training;
• Offer recommendations to common problems or frequently asked questions.

Was wir bieten:

• Paid travel Expenses
• Accommodation in a hotel for the first 4 weeks, while at the same time there will be a company looking for a house according to your expectations and covering real estate fee)
• Renewable contract of 12 months
• Health Coverage and Private Health Care
• Attractive Salary with performance bonus
• Greek lessons

Bewerben

Are you the ideal candidate (m / f / d) for this position? Then apply now and we will contact you as soon as possible.

Extra Informationen

Status

Inaktiv

Ausbildungsniveau

AHS, Andere, BHS/ BMS, Universität/ Hochschule

Standort

Wien

Arbeitsstunden pro Woche

40

Jobart

Karrierestarter, Vollzeitstelle

Gehaltsangabe

Zwischen 1,000€ und 1,200€ pro Monat

Verantwortlich für

resolving customer inquiries, troubleshoot, answer emails, chats

Tätigkeitsbereich

Kundenservice

Führerschein erforderlich?

Nein

Auto erforderlich?

Nein

Motivationsschreiben erforderlich?

Nein

Sprachkenntnisse

Englisch, Deutsch